Have you ever been watching a video only to have it stop abruptly and display an error message? It can be incredibly frustrating. If you encounter this error code, don’t worry, we’re here to help. This article will explain what causes “This video file cannot be played, error code 224003” and how to fix it.

What is this video file? It cannot remain played. (Error code: 224003)?

Error code 224003 is a video playback error in web browsers using streaming platforms like YouTube and Hulu. The problem is mainly with the browser you used to view the video, not the platform itself. You can no longer see the video when you run into this problem, which is understandably frustrating.

What Causes This Video File Cannot Be Played? (Error Code: 224003)?

What Causes This Video File Cannot Be Played_ (Error Code_ 224003)_

While there may be numerous causes for this error, it is critical to identify the exact problem before troubleshooting. Here are some significant causes of this error and the inability to load the video.

An outdated Flash Player in Chrome is one of the most common causes of Error Code 224003. However, there are other factors to consider. The first step for a user in this situation is to determine the exact cause. Once you’ve identified the culprit, you can proceed to the section containing the problem and use troubleshooting techniques to resolve it.

The “This Video File Cannot Be Played Error Code 224003” usually occurs when the file is corrupted or damaged. The initial thing you should do is check if the video file is up-to-date. If the file has not been update recently, try downloading a fresh copy from the source website and replacing the old version.

If that doesn’t work, then another issue may be causing this problem. For example, your browser may not support HTML5 videos, or your system settings may prevent playback of certain file types. Additionally, some users have reported that disabling hardware acceleration in their browsers has resolved this issue for them.

This error can also be due to outdated web browsers. In this case, using Auslogics Driver Updater should quickly resolve the error.

Here are other factors that might trigger this error:

  • Corrupt media player settings on your computer
  • Poor internet connection
  • Third-party software preventing video playback
  • Incorrect browser settings such as plug-ins, extensions, and so on
  • Cache files and cookies

Solutions To Fix This Video File Cannot Be Played. (Error Code: 224003)

Solutions To Fix This Video File Cannot Be Played. (Error Code_ 224003)

Before proceeding with the methods mentioned below, here are some quick fixes you can try to resolve video playback error 224003 on Windows 10 PC and Mac:

  • Check your internet connection and kind sure you have good internet connectivity.
  • Always download the video from a legitimate source.
  • Try playing the video in a different browser. Also, close all browser windows and open only the streaming video site.
  • You can also try playing the video in an app instead of a browser.
  • If you are using the Safari browser, please restart the browser. Sometimes it helps to fix the problem.

If the above solutions do not resolve the error code, continue with the methods listed below.

Method 1 – Update Your Browser

Sometimes, due to an outdated browser version, you may encounter the error code 224003 while playing the video. Therefore, keep your browser updated to its latest version, and it helps fix bugs and glitches. If you are using the Chrome browser, please follow the steps below to update it:

  • Open Chrome and click the three vertical dots in the upper right corner.
  • Then click on the Help menu and choose the About Google Chrome option.
  • The “Update Google Chrome” pop-up will appear on your screen if a new version is available.
  • Click on it and follow the instructions on the net.

Method 2: Delete Cache, Cookies, And Browsing History

When you open an app or website, it takes a few more seconds for your device to start. These extra seconds relate to the cached data for that specific website. It includes files and scripts your device retains when visiting a website. These data continue to grow and remain reflected in the device’s performance. It further decreases the site’s loading time and can lead to the error “This video file cannot be played.” Error code 224003.” Similarly, a large amount of browsing history can also affect system performance. Therefore, regularly clear your browser’s cache, cookies, and browsing history. To do so, follow the steps below:

For Chrome:

  • Open the Chrome browser to Settings > Advanced > Privacy and security.
  • Then click Clear browsing data.
  • Also, select the browsing data deletion timeline from Last minute, 24 hours to All time by clicking Advanced.
  • Be sure to select Browsing history, Cookies, Download history, Cached images and files, and other site data options.
  • At last, click on the Clear data option.


It is incredibly annoying when you cannot watch the videos due to playback errors. To help you resolve these issues, we have listed some practical solutions in this post. Implementing these solutions correctly will help you determine Error Code: 224003 – This video file cannot be played.